FAQs

How long will shipping take?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

How does the money back guarantee work?

Simply return your product and we'll give you a refund for 30 days.

What heating modes and controls does the Heat Pulse Max Pro offer?

The Heat Pulse Max Pro has multiple heat modes (high / medium / low and often an ECO setting), digital thermostat control, and a remote control so you can adjust temperature, timer, or mode without getting up.

How fast does the Heat Pulse Max Pro warm up a room?

The Heat Pulse Max Pro uses rapid-heat technology that begins producing warmth within seconds. Ideal for small to medium spaces like bedrooms, offices, or desks.

Can the heat be distributed evenly?

Yes. It includes oscillation (usually around 60-70°) to spread warm air across a wider area instead of concentrating heat in one spot.

How quiet is its operation?

The Heat Pulse Max Pro runs quietly. The fan and heating elements are designed to reduce noise so it is suitable for sleep, office work, or study without disturbance.

Is the Heat Pulse Max Pro safe for indoor use around furniture, pets or children?

Yes. The Heat Pulse Max Pro includes several safety features such as tip-over protection, over-heat sensors, and materials that resist flame. The design is intended to be safe for indoor, close-quarters use.

How portable and convenient is the Heat Pulse Max Pro to use daily?

The Heat Pulse Max Pro is lightweight and compact with built-in handles (or a stable base) plus remote and timer functions so you can place it on a desk, move between rooms, and set it to run only as long as needed.